英语作文投诉信(A letter of Complaint)

Dear __________,

My name is __________, and I am __________. I venture to write you a letter about __________.

The focus of the complaint is _________. For on thing,___________. For another,__________. Under these circumstances, I found / find it __________. Honestly speaking, _________. In addition,__________. All in all, there is still much room for improvement.

I do hope _________. Thank you for your time and kind consideration.

Sincerely yours,

________

假如你是Raymond,上周六，在一家西餐馆你有一次不愉快的就餐经历。请给该餐馆的经理写一封投诉信，讲述所发生的事情。（投诉信的开头和结尾已给出）

注意：1 投诉的内容至少要涉及两方面的问题。

Dear Sir:

My name is Raymond, I am writing to tell you something about your restaurant questions.

Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.

Thank you for your time and kind consideration.

Sincerely yours

Raymond

参考译文

亲爱的先生:

我的名字叫Raymond, 我写信是要告诉你一些关于你们饭店的问题。

上个星期六， 我和我的朋友到你的餐厅用餐，我们很饿。但是当我们点餐时，你饭店里的服务员却不理我们。所以我的朋友很生气。除此之外，当你的服务员来的时候，我的朋友问她为什么不理我们时，她很凶的对我们说，你们没有看到我正在忙吗？所以我希望你能给你的饭店服务员座椅有关利益的训练。

我们我谢谢您的时间和仁慈的考虑。

你诚挚的

Raymond

DearXXX：

I bought an SQ200 cellphone from your store oneday. The cellphone could not send out SMS and take snapshots after I started using it for tow days. I sincerely hope that you will look into this matter, either replace me a brand new set or refund the money to me . Your timely response will be highly appreciated。

Yours XXX

参考译文

有一天我从你的商店买了一个SQ200手机。手机不能发短信和拍照之后我开始使用它两天。我真诚地希望你能考虑这事,为我替换一套全新的或者退钱给我。你及时的回复将是高度赞赏的。

你的XXXX

假设你是李华,请就你校图书馆情况给校长写一封投诉信.内容包括图书馆的陈旧,环境不好等.请高手速回!

Dear Sir:

My name is LiHua, I am writing to tell you something about our library.

Last Saturday, I was going to our library with my friends. We are very disapponited with the

librarian.His attitude is too bad,so my friend was very angry.When my friend ask him why ignore us , he is very aggressive for us and say you don’t see me I am very busy. Besides, the environment is too dirty.So I do hope you can improve it.

Thank you for your time and kind consideration.

Sincerely yours

LiHua

参考译文

尊敬的先生：

我的名字叫李华，我写这封信要告诉你一些关于图书馆的事。

上周末，我和我的朋友去图书馆，我们非常失望对图书管理员。他的态度太坏,所以我的朋友很生气。当我的朋友问他为什么不理我们,他对我们非常积极,你没有看到我说我很忙。此外,环境太脏了。所以我希望你能改进它。

谢谢您的时间和考虑。

你的真挚的

李华

考研英语中大作文的要求是内容切题、表达清楚、文字连贯、句式多变和语言规范。小作文考察点在信息点的覆盖、语言的准确性、文章组织的连贯性上。

其中小作文占10分，分为求职信、祝贺信、道歉信、询问信、推荐信、感谢信、邀请信、辞职信等等二十多种应用文。每个类别都有相对固定的语言模式，都有固定词语要求。

投诉信是当人们对某机构的工作人员或其服务不满时，向有关机构的主管或监督人员所做出的书面表述。其内容往往包括对被投诉事件的回忆，投诉人的心里伤害、经济损失，以及投诉人对被投诉方提出的合理补偿要求等。

写作"三步曲"

自我介绍，交代投诉内容，表明本信的目的和要求→说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理→表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。

注意：

写投诉信时语气要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能进行人身攻击。同时，在描述问题时尽量采用被动句式，使描述更加客观合理。

范文解析：

Directions: Write a letter to a store, making a complaint about its delivery.

You should write about 100 words on ANSWER SHEET

Do not sign your own name at the end of the letter. Use “Wang Hua” instead. Do not write the address.

Dear Sir or Madam,

I am writing to make a complaint against your bad delivery service.

I’m afraid that the enclosed CD player doesn’t work. It is the third one I’ve got to return this month.

Other than the three I’ve had to return recently, I’ve always found your products to be excellent. I would be grateful if you could send a replacement and refund my postage.

I look forward to your reply and proper resolution of my problem, and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by the address on the envelope or by phone at 6668888.

Sincerely,

Wang Hua